Google’s Core Developer Rapid Research
Overview
As the first rapid researcher of Google’s Core Developer team, I led the rapid research program through scoping and conducting research across more than 10 internal Google products used by Google software engineers, and provided actionable recommendations to interaction designers, UI designers, product managers, UX Engineers, and business stakeholders.
Goals
Improve the user experience of internal developer tools
Understand user pain points and discover how users utilize internal products in their workflows
Gather insights through generative research on users’ working environments
Research Methods
Usability Studies
Evaluative Research
Semi-structured Interviews
Concept Evaluation
Quantitative Research
Impact
Identified pain points from Google software engineers to create more user friendly developer tools to increase productivity and be a value add to workflows on over 10 internal developer tools
Evaluate different concepts from prototypes of internal tools to gauge viability of different concepts
Conducting research in different stages of the product cycle for 10+ internal product tools from foundational research to understand user workflows, concept evaluation with different stages of prototypes to usability tests before Beta launch
Successfully conduct multi-phasic/multi-method studies for the overhaul of Google’s Core Developer tools with the Core Developer Design Systems team under a unifying design theme and work cross functionally with different product teams to streamline the next steps of the research process
Led Accessibility research for an internal developer tool and provided actionable insights for a High Contrast Theme for multiple internal products
Successfully on-boarded a second Rapid Researcher to the team and help grow the team